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Refund Policy

If any products that are either delivered to the customer or picked up by the customer are in unsatisfactory condition, the item will either be replaced or your will receive a credit on your account for the item. Email us at info@laketoriver.org and we'll credit your account or replace the item(s) free of charge.

All orders submitted must be paid for. Refunds are not available if you forget an item at a pick-up site or forget to get your order entirely. However, we will hold the forgotten items for you. Please email laketorivercoop@gmail.com to make alternate pickup arrangements.